Terms and Conditions of Accomodation

Apollo 169 Management P/L

All bookings are made on the understanding that following terms and conditions are accepted. Check in time- after 2.00pm Check out time-by 10.00am To confirm your stay, payment for the first night’s accommodation is required upon making the reservation. The total balance to be paid 1 month in advance of your stay, this applies during peak periods. (Please see bottom of page to what constitutes PEAK PERIOD). During times outside of peak period, payment is to be received at least 7 days prior to arrival. All tariffs to be paid in full prior to your stay. Cancellation policy – A minimum of 30 days notice is required for cancellations during peak periods. Cancellations made under the 30 days will forfeit the amount of 3 night’s accommodation, (unless the apartment can be re-let, in which case the 1st night’s accommodation payment will be forfeited). Outside peak periods cancellations can be made 72 hours prior to check-in date. Cancellations made under the 72 hours will forfeit the amount of the 1st night’s accommodation. All cancellations will incur $20 administration costs. Apartments are serviced for arrival, and are refreshed after 5 nights of a continual stay Studio rooms are serviced for arrival and are refreshed after 3 nights of continual stay The property strictly accommodates the number of people that the bedding indicates When keys are issued, guests are only given one set of keys for the duration of their stay Property is a smoke free environment. No smoking is allowed within 5m of any entrances to the property. No pets allowed. Lost property: upon requested we will endeavour to recover and return items left in the apartment or studio, charges for the cost of postage, will be debited to your credit card with an additional surcharge of 25%. In the absence of a credit card, payment arrangements must made, before return of the items. The property must be left in a clean and tidy condition All breakages and or damage must be reported and replaced or compensated for. Failure to do so will incur extra charges. Extra charges will apply for the following: The cleaning of and or putting away of any crockery, cutlery, pots, pans, glassware & removal of garbage $20.00. Cleaning of barbeque $25.00. Loss of keys at cost. Damages and or breakages at cost. NOTE: Peak period includes: Long weekends, School Holidays, Easter, Christmas and New Years periods. If you have any queries in regards to the above terms and conditions, please do not hesitate to contact us directly.